Return Policy
Our Commitment
Your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Return Window
You have 15 days from the date you received your item to request a return or refund.
Conditions for Returns
- Item must be unused and in the same condition you received it
- Item must be in its original packaging
- You must have proof of purchase
Non-Returnable Items
- Items damaged due to misuse
- Items returned after the 15-day window
Refund Process
Once we receive your return request, we will notify you by email. If approved, your refund will be processed within 5 to 10 business days to your original payment method.
Damaged or Defective Items
If you received a damaged or defective item, please contact us within 48 hours of receiving your order with photos of the damage.
Contact Us
To initiate a return, please email us at support@gadgetbylyna.com with your order number and reason for return.